The Community Tech Consultant (CTC) program is a grant-funded effort that was developed and funded by the University of Michigan in conjunction with Jefferson East, Inc. It is designed to bridge the digital divide by providing business owners with no-cost 1:1 technology support and training and to provide local community members with a new path to economic mobility. 

These in-person appointments are held at Live6 Alliance's Neighborhood HomeBase, 7426 W. McNichols. 

To schedule an appointment:

1. Schedule Online. Book an initial appointment with one of our Community Tech Consultants, Martina Hinton or Donovan Brown

2. Intake Meeting. In your first meeting, you will do a comprehensive diagnostic interview (kind of like the 30-point inspection from your mechanic). At the end of this interview, your CTC will collaborate with you to establish a scope of work and prioritize that work; you will then schedule a follow up meeting.

3. Recommendations and Implementation. Before your second meeting, your CTC will do enough research to give you options about how to resolve your tech challenge and prepare recommendations for you. Depending on the complexity of the challenge, you might resolve the issue with them in that second meeting, or you might have a follow up meeting so they can develop the teaching materials you will need to handle this issue again on your own.

All information collected or shared during the course of the meeting will remain confidential.